Frequently Asked Questions
Where do I find marketing material to promote your Brands?
Simply log into your account, click ‘Media Gallery’.
Then simply click on ‘Filter’, select according to your preference, and you’ll find what you need.
If you are interested in promoting any other of our brands, please get in contact with your affiliate manager and they will activate this on your account.
What's Hero Partners Standard Reward Plan?
At Hero Partners, we believe the more revenue you generate, the more commission you should earn. And our tiered rev share plan reflects this.
Net revenue per month referral commission:
€0 – €10,000 = 20%
€10,001 – €20,000 = 25%
€20,001 – €30,000 = 30%
€30,001+ = 45%
How will I be paid?
The last thing anyone wants is hassle when it comes to payments. So to make things as stress-free as possible for you, we’ve automated our payments. Simply ensure your bank account details are entered in the system and we’ll take care of the rest.
Would you prefer to be paid to your Skrill or Neteller account? No problem – simply select your wallet of choice in the system.
When will I be paid?
We always aim to pay our affiliates by the fourth week of every month. Please allow up to a couple of days for the money to appear on your account though!
What is the minimum amount I need to earn to receive the payment?
Our minimum threshold is €300.
As long as hit that threshold, we’ll process your payment automatically.
What are the company details?
Heroic Promotions Limited
Co number: 111502
2ish Town Gibraltar GX11 1AA
Gibraltar
Where do affiliates send their invoices?
Send us your invoice with your Affiliate ID, along with a cost breakdown per month to [email protected]
Do you do negative carryover?
No, we don’t. At the end of each month, net revenues statistics are always reset to €0 – so if you end a month with a negative net revenue balance, it won’t affect your revenue for next month.
How do I check my performance?
Simply log into your account, click “Reports”, and choose the report you want to run.
How long will it take for my affiliate account to be approved?
Once you submit your application, the Hero Partners Team will review it and get in touch with you via email within 1 working day.
How frequently do you update the stats?
The activity stats are updated on an hourly basis, while reports on earnings update once a day at 6am UTC.